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What do you look for in customer service from a beauty retailer?

What do you look for in customer service from a beauty retailer?

What do you look for in customer service from a beauty retailer? Share!

Low free shipping thresholds ($25 is ideal), no hassle returns (and preferably, free return shipping), clear policies, 1-2 day turnaround to ship the products out, and well-packed orders. Nothing is worse than receiving a package...

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NARS Puerto Vallarta Multiple

NARS Puerto Vallarta Multiple ($39.00 for 0.50 oz.) is described as a "shimmering tangerine." That description is right on the money--it's a brightened, tangerine orange with a soft gold shimmer-sheen with warm undertones. MAC Blazing Haute is softer and lighter, plus it is a...

NARS Puerto Vallarta Multiple ($39.00 for 0.50 oz.) is described as a "shimmering tangerine." That description is right on the money--it's a...

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MAC Lavender Whip Lipstick (2013)

MAC Lavender Whip Lipstick ($15.00 for 0.10 oz.) is described as a "light cool lavender [with a] Cremesheen [finish]." It's a pink-tinted lavender with a soft, pearly finish. MAC Nocturnal Instincts is darker, more mauve, less pink. MAC Budding Love is more lavender. MAC Quite...

MAC Lavender Whip Lipstick ($15.00 for 0.10 oz.) is described as a "light cool lavender [with a] Cremesheen [finish]." It's a pink-tinted lavender...

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MAC Fiery Impact Extra Dimension Blush

MAC Fiery Impact Extra Dimension Blush ($25.00 for 0.22 oz.) is described as a "burnt red bronze." It's a burnt orange--a little redness to it--with a subdued quality so it doesn't appear too red or intense--and a barely-there satin sheen. Chanel Frivole is bolder and more...

MAC Fiery Impact Extra Dimension Blush ($25.00 for 0.22 oz.) is described as a "burnt red bronze." It's a burnt orange--a little redness to it--with...

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MAC Blazing Haute Extra Dimension Blush

MAC Blazing Haute Extra Dimension Blush ($25.00 for 0.22 oz.) is described as a "dirty peach." It's a warm-toned tangerine orange with a golden peach shimmer-sheen. MAC Fresh Honey is a touch brighter and more orange. MAC My Highland Honey is more matte and a touch darker. Illamasqua...

MAC Blazing Haute Extra Dimension Blush ($25.00 for 0.22 oz.) is described as a "dirty peach." It's a warm-toned tangerine orange with a golden peach...

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MAC Bareness Extra Dimension Blush

MAC Bareness Extra Dimension Blush ($25.00 for 0.22 oz.) is described as a "rosy beige." It's a soft peach with a subtle warm undertones and a beige shimmer that translates to a satiny sheen when buffed out. NARS Sex Appeal is lighter. MAC Cream Soda is brighter and more matte. Chanel...

MAC Bareness Extra Dimension Blush ($25.00 for 0.22 oz.) is described as a "rosy beige." It's a soft peach with a subtle warm undertones and a beige...

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MAC Smoky Mauve Extra Dimension Eyeshadow

MAC Smoky Mauve Extra Dimension Eyeshadow ($21.00 for 0.07 oz.) is described as a "mid-tone cool mauve." It's a plummy mauve with a frosted finish. MAC Daylight is lighter. Jasmine Carpet is pinker. Girogio Armani #27 is a touch darker. MAC Universal Appeal has more plum in it. Tarina...

MAC Smoky Mauve Extra Dimension Eyeshadow ($21.00 for 0.07 oz.) is described as a "mid-tone cool mauve." It's a plummy mauve with a frosted finish. MAC...

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Permanent
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MAC Triple Impact Extra Dimension Eyeshadow

MAC Triple Impact Extra Dimension Eyeshadow ($21.00 for 0.07 oz.) is described as an "opalescent lavender with violet pearl." It's a cool-toned lavender with a frosted finish and lavender shimmer. MAC Amethyst is warmer and much more...

MAC Triple Impact Extra Dimension Eyeshadow ($21.00 for 0.07 oz.) is described as an "opalescent lavender...

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MAC Opalesse Extra Dimension Eyeshadow

MAC Opalesse Extra Dimension Eyeshadow ($21.00 for 0.07 oz.) is described as an "opalescent white with pink pearl." It's a pale white with an iridescent pearl shimmer/sheen. MAC Defiance is lighter. I also think MAC Pink Opal is similar but perhaps less metallic. MAC Ready to...

MAC Opalesse Extra Dimension Eyeshadow ($21.00 for 0.07 oz.) is described as an "opalescent white with pink pearl." It's a pale white with an...

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Limited Edition
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Urban Decay Glitterrock Moondust Eyeshadow

Urban Decay Glitterrock Moondust Eyeshadow ($20.00 for 0.05 oz.) is described as a "metallic pink with pink 3-D sparkle." It's a plummy pink with silver sparkle and a frosted, metallic finish. It's a bit like a cross between Urban...

Urban Decay Glitterrock Moondust Eyeshadow ($20.00 for 0.05 oz.) is described as a "metallic pink with pink...

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