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Has the customer service of a brand you loved ever been enough to turn you away?

Has the customer service of a brand you loved ever been enough to turn you away?

I don’t think it’s ever risen to THAT bad of a level, but I am reluctant to purchase directly from PMG due to long turnarounds, though my laster order was here within 3 days of ordering… it was a miracle.

— Christine

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Friday Finds & Check-ins, Volume #646

Friday Finds & Check-ins, Volume #646

Share your recent beauty purchases or rediscovered favorites in your stash (for those on low/no-buys!), chit chat about weekend plans, and learn a little more about each other!

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What brand can't seem to do highlighter well?

What brand can't seem to do highlighter well?

I don’t know if there’s a brand that stands out as putting out consistently bad highlighters, so I’ll just say that I am surprised Tom Ford doesn’t have a more dedicated core selection of highlighters, though. I’d also say that Clinique should, and doesn’t, and have a full shade range of...

— Christine

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What brand can't seem to do foundation well?

What brand can't seem to do foundation well?

Urban Decay’s color selections always seem off, and I feel like people might enjoy the foundation but that there tend to be a lot of comments on none of the shades matching. Benefit continues to have a very weak shade range.

— Christine

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What do you like about Natasha Denona? What don't you like?

What do you like about Natasha Denona? What don't you like?

Tell us what you love and hate about...

I’m happy to see the brand doing more mini palettes, but I’d love for them to make the midi palette the regular format and put their past larger palettes into that size. I’d also like to see more diversity in shade depth/range for products like blush, bronzer, and highlighter.

— Christine

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