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What was your last planned purchase that ended up being disappointing?

SUQQU Extra Glow Lipsticks. While they’re not bad and are hydrating, I just expected greater coverage based on the claims, paired with that luminous sheen, which is the type of lipstick I gravitate towards!

— Christine

111 Comments

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Tracey E. Avatar

Charlotte Tilbury Hot Lips lipstick in Liv It Up. On me, the shade looks nothing like it does swatches or worn on others. It much too faint a pink to suit me. It’s better for me to wait until I’m at a CT counter or find a similar shade among brands I have access to.

Lea Avatar

CT is better tried in person for sure. The lip colors are very, very different from person to person. They remind me of the original Bobbi Brown lip products in terms of color intent – very neutral scheme and very different based on your undertones. I found a few I like, but it’s better to do in person.

Tracey E. Avatar

Perfectly summarized, Lea. It’s an undertone thing. I usually ask for multiple recommendations when I’m at a counter. At least BB is local and I have a good MUA who offers exceptional suggestions (or if I must have a certain shade, she’ll show me how to best wear it, likely pairing it with a gloss or lip liner to make it more ‘wearable’. I’ve also asked for suggestions to bring down the vibrancy of a lipstick so I can wear it beyond the particular season.

Tracey E. Avatar

A CT MUA recommended Iconic Nude liner, which helps but is still a little dark for my preference, but I’m playing with it. I tried to give it to family members but it didn’t suit any of them.

Katherine T. Avatar

Dior Capital of Light shadow kit — it swatched fine on my normal/dry hands, but my super oily lids just ate the shadows up alive 🙁 I tried everything to make it work, finally had to return it and get my money back.

Nancy T Avatar

Disclaimer: Not because I don’t like or even love the product itself, but because it wasn’t what I ordered!
MAC Taraji Glow wasn’t actually Taraji Glow, but Highlight The Truth. It is beautiful, without a doubt, but not quite what I was expecting. MAC has fixed the issue, so I am no longer p.o.’d at them.
Oh! And Opi’s Squeaker Of The House is not greige. At all. It’s the color of ? on my ?. Bletch. ?

Tammy Avatar

Nancy, I didn’t like highlight either but was playing this morning and realized it is a beautiful topper for red blush (I used Lorac’s Infrared but bet it would look nice on Clinique’s Cola Pop too).

Blue Avatar

Great question. Honestly maybe the glitter component of the Pat McGrath Bloodwine lip kit? I can’t believe I’m saying it and I think they might be fighting words. The glitter was actually the whole reason I wanted the kit. It is pretty and I love how dimensional it is, but I feel like it is prone to getting kind of lost in the lipstick and/or gloss and just becomes a gritty texture rather than visibly glittery some times. I’ve worn glitter lips with other products in the past and never had that issue. IDK if it’s the shape of the glitter or the way it adheres to the other products, or what. On the other hand, the rest of the lip kit exceeded expectation. I even bought a backup of Blood 2 as a solo lipstick because I felt that it wore exceptionally well for such a dark color.

Blue Avatar

Sorry for the late reply. 🙂

That is so upsetting! I’ve been too lazy to watch the youtube videos about the Pat McGrath products, and it seems like there are especially few written reviews with still images of her stuff. I see why that would be, the way she’s able to hype the launches and then they immediately sell out is perfect for instagram and snapchat, and good on youtube where you have gurus basically doing haul videos, but for review blogs that are more geared towards helping people make purchases, there’s no point in reviewing an LE item that sold out in one day. I hope some time soon they re-release everything permanently so we’re all able to purchase her stuff less impulsively.

Did you pick any of the lip kits up? If not, were you tempted?

ouineque Avatar

Sadly enough it was the Finally Free lipstick. I thought it would be warmer, but on my lips it is more like a raspberry shade. In the beginning I was disappointed but now I realize that my natural lipcolor is going towards a light raspberry/plum (let’s say an unripe rasberry, hahaha) and actually this shade does suit me very well. Only thing is that I need to apply gloss if I do not want the lipstick to dry into my lips after wearing it for a couple of hours.

Alecto Avatar

Can’t think of an answer for this question. It would have to be something long-enough ago that I really don’t remember. I think I’ve been pretty fortunate in my purchases for a while now. Also, I think that I do so much reading before buying that when something I decide I want has issues, I know about it before purchase and am willing to accept it, so can’t claim to be disappointed when it does what I know it’s going to do.

Alecto Avatar

This wasn’t supposed to be attached to your comment! Don’t know how that happened! Sorry!!!

But since I’m here … it’s a shame the Booster didn’t work for you. I started using it religiously when it first came out and I honestly think it has made a real, visible difference to my skin. 🙁

kjh Avatar

If you haven’t already remedied the situation, downvote/complain in a review. They will print it anyway (unlike Sephora) and ask you to contact CS for a refund or whatever. I knew you disliked that one, so I didn’t put it in my order last night. Plus, I might do curology. Likely, curology would put niacinamide in my rx.

Tammy Avatar

Please save it from being the Chanel Empriente quad. I need help! I have had this two months, put it on for the first time yesterday, and was shocked at how bad it looked. The colors went on patchy and it all just looked dirty on my eyelids. I know I’m either using the wrong brushes or not placing the colors on correctly because everyone loves this quad. Any suggestions? I would love it if the readers here would share how they are wearing these colors and what brushes they use for application.

Pearl Avatar

Oh no! It is one of my most loved, so much so that I just ordered a second.

My daily pre-eyeshadow routine is a primer and then a dusting of translucent powder before I apply any shadow. I use the medium brown in the crease, the dark on the outer edge and the green on center to outer lid, the lightest shade center to inner lid or sometimes I’ll do the lid green and then pat the lighter color over it. I use natural hair brushes (Wayne Goss) for application. Maybe you are using synthetic brushes, or brushes that are too dense?

Tracey E. Avatar

I just got it and was heading out but listening to news, so lazily used the small brushes that come with the compact, and they did a reasonable job. After I took off my makeup, I wanted to see how it would look of I applied green on the lid and gold above – I’m a Packers fan. It looked great and I was using my fingers. The quad benefits from a primer, for sure.

Glad you got it working for you, Tammy! Thanks, Pearl for the application suggestion. ?

Mariella Avatar

It’s a toss-up between the 2 Guerlain La Petit Robe Noire lipsticks and a Clarins LE 5 pan eye shadow palette “Natural Glow” (not very pigmented, the lightest shade is a bit of glitter mixed into a “nothing” base; the whole thing so disappointing).

kjh Avatar

Certainly would have been the waterblend…the Rosacea look was diminished in the am, though. Thanks, topical cortisone and snail. Was disappointed that the iredale found was light, but that’s bec I’m darker than I think. Very disappointed in the Taraji glow mislabel, but they are fixing that. Bet it will be good with Chimps.

Dianne Avatar

I guess I have to say it was the Jaclyn Hill Becca collection face and eye palettes (which makes me feel great that I’m not wasting money on a lot of flop products recently.) I wanted to like them so badly but when I got them I just felt “meh” about them.

Linda Avatar

My UD Vice lipsticks debacle. Planned it out, took my time selecting, picked four, and ended up hating the quality of each and every one of them. That and the fact that I must be allergic to something in those lipsticks since my lips hurt and stung every time I wore them. Not UD’s fault I’m allergic, but it just added to the whole bad experience.

kjh Avatar

I know I sound like a cosdna co rep or something, but it has helped me so much in figuring out what ingredients give me reactions. The irritation rating, plus tracking what products give you problems and those product’s commonalities let you isolate what ingredients you should avoid. It has helped me immeasurably as I have developed reactions to things that never would have bothered me before. I’ll cosdna the vices to see if there is anything that is commonly glaring. Nothing bothers me yet, but I only have 2 thus far.

Erica Avatar

Smashbox photoready primer or the OG Beauty Blender. They aren’t bad. They don’t live up to the hype for sure. There ARE cheaper alternatives I prefer and reach for more tbh

Deborah S. Avatar

The Charlotte Tilbury La Dolce Vida palette. What a disappointment and for that price it should have been exceptional. I bought it on the spur of the moment in Seattle while visiting and wished I had spent more time to look at reviews. I purchased one for my daughter also and she hates it. The shadows do not blend well, the glittery shade gets sparkle everywhere except where you want it and the shadows only wear for a couple of hours even with primer underneath.

Katherine T. Avatar

If you like warm bronzy copper/rose gold/brown shades, suggest checking out the Lorac Unzipped palette -it’s not an exact dupe but looks like the same color family. All of the shadows are pigmented, the shimmers are buttery smooth, and the mattes are some of the best in my stash. With primer, the shadows last +12 hrs on my oily lids, no creasing, no fallout.

Tracey E. Avatar

Sorry you had a miserable experience with your palette. I quite like mine, just wish I could mix and match the eyeshadows between the first and second palette. What I find endearing is that the bronzer leans red, which is perfect for me. Regardless, you shouldn’t keep something that isn’t working for you. I hate sparkle all over my face, and I have beef with CT lipsticks. Hope you were able to return the 2 palettes.

Shira Avatar

Smashbox liquid lipsticks. I tried one on in Sephora and was super impressed. But I chose a different shade and it feels gross on the lips and doesn’t wear well. boo!

Pearl Avatar

YSL:

Volume Effet waterproof mascara. They had a sale and offered monogramming (why not), and I’d heard good things about it. Love the mascara itself and it holds the curl nicely, does everything a waterproof mascara should. The fragrance makes my eyes water for about 5 minutes after application. I’ve spent the last week driving to work, dabbing my eyes with a tissue about every 3 minutes. It abates after about 1/2 hour but I definitely won’t be re-purchasing.

Pur Couture Radiant Lipstick Trio and Shine in Oil lipstick in Caresse Rose or something like that – was so excited for these because they would be my first YSL lipstick purchases and I really liked the colors (especially the fuschia in the trio). The texture is drying and my lips are worse for wear after wearing them (even the shine in oil), but I can always put a balm on before hand and “make it work”. The packaging is luxe and they even have little lips imprinted on the lipstick itself – a nice little touch. The deal-breaker is the fragrance – I tasted it the whole time and after a while I start to feel like I’m eating perfume.

Nicole Avatar

Why do companies feel the need to put fragrance in mascara, of all things? I use (and love) YSL’s non-waterproof Volume Effet Faux Cils mascara and every time I put it on I ask myself that. I’m lucky that it doesn’t irritate my eyes, but I bet that mascara would be so much more popular than it is if they took the fragrance out.

kjh Avatar

Totally agree that added fragrance is unnecessary and a major turn off. It’s especially good to be warned, as I have no sense of smell, and then wonder wtf is wrong!

Nicole Avatar

That can’t be easy to deal with. Companies should absolutely make it clear when there’s fragrance added to a product, more than even just putting it in the ingredients list. So many people have problems with fragrance at all, you’d think they would go the extra step to let people know.

Pearl Avatar

Exactly – I think mascaras should be a fragrance free product. I love YSL’s Blur primer (it’s my HG) and I’m sure that’s got fragrance in it but it doesn’t seem to bother my skin at all, same with Guerlain’s Meteorites Perles. Lipstick and Mascara or any eye product needs to be fragrance free (for me, anyway), though!

Wendy Avatar

The Urban Decay All-Nighter Foundation. The shade 3.25 was a perfect match for my skin tone, or so I thought. I wore it 3 or 4 times and it was lovely. But one hot August day I spent much of my day outdoors. I came home and it had changed into an orange mask. I was disappointed because I rarely find a full coverage foundation I like.
I returned it to Ulta.

Nicole Avatar

Honest Beauty Luminizing Powder in Midnight Reflection. I love their eyeshadows, but this was a definite fail for me. I swatched it in store and it was so gorgeous, but I’ve had some time to try it and in my opinion it’s the kind of product that’s way too shimmery to use as an all over face powder (which seems to be the intention of this product) but way too subtle to use as a highlighter. It also really emphasizes my skin texture and sunk into lines on my forehead that are so thin I can’t even see them well without a magnifying mirror. I saw them when I had this powder on my face.

Lea Avatar

Interesting question that finished playing out today! I finally got my hands on Too Faced matte liquid lipstick in Queen B. Color should have been perfect for me. Hated it. Sooo drying and ashy looking. I wear grey mauves, but just no. Returned to Sephora this morning.

Dianne Avatar

Guerlain Meteorites perles – I’ve tried a powder brush (both dense and loose) and a powder puff and I STILL don’t see any difference before and after application.

Laura Mercier Cream Contour Kit – the color just sat in my pores, making it look as if I had hundreds of dark brown dots on my cheeks.

Dianne Avatar

No, it’s the Acti’mine primer and comes in various colors – the one I got is pale green. If you’re comfortable sending me your address I can send you a sample of it. It was a game changer for me.

Dianne Avatar

Sorry, I thought I was responding to a diff comment I made on here. I’m speaking of the regular little balls. I can’t see any difference when I put them on.

Carolannf Avatar

Ha ha I thought it was me!
The little balls come as a powder or suspended in liquid as a primer. I have both and really like them. Such a shame you’re not happy as the product isn’t cheap!

Lucia Avatar

Not the last one but the one I can remember now, UD Alice through the looking glass palette. The colors were not what I was expecting and some of them were not pigmented at all.

Holly Avatar

I bought the UD Alice palette because there were a few unique shades I absolutely love. I knew from reviews that those shades performed well. So I was happy with the purchase from that standpoint. But if I bought it for the whole palette, I would be disappointed with performance.

Christine Frank Avatar

Essie Gel Couture polish system. It tore up my nails as badly as actual gel polish. They all broke off and are peeling from the top. JUST when they were the best they’d been in years.

Pearl Avatar

Yep, mine went back because it made my normal to oily skin like an oil slick. If you are looking for comparable recommendations, YSL’s Blur primer has the same mattifying effect without encouraging the extra sebum.

Chacha Avatar

Hopefully nothing! BUT iam waiting for the AnastasiaBH pro pencil base 1 that i want since i swatch it so i hope that i will not be dissapointed in few days…
But the most freacky its that iam waiting for the Tarte Pretty Paintbox Palette in few days too,but i was on Sephora.com and i have read lot of bad reviews so im scary to this time to be really dissapointed for my FIRST Tarte product! (not sell in france) so…:(

AB Avatar

Sadly, MJ highliner in Sunset. Gorgeous color, but it’s been drying out so quickly that I have to break the dried nub off now every time to use it, even after only a few months. I hear this was a formulation problem that’s been fixed, but I’ll have to think about it before springing for another since there are less expensive dupes.

Karen Avatar

The Giorgio Armani Eyes to Kill Eye Palette in 07 Blush. I bought this online and, although the quality is nice, the colors do nothing for me. I thought I was going to be able to overlap the peach and pink to create a sunrise/sunset look but those two shades are too alike and too light for that to work. It is just another palette that I will continue to reach for sporadically as long as the sting of the expense is fresh then will pass along, sigh.

Holly Avatar

Urban Decay Alice Lipstick. It seemed like a perfect fit for me. And I liked the color. But it settled into fine lines horribly on me. I tried the hardest I have ever tried to get a lipstick to work for me. But couldn’t make it work. Still sad about it.

Holly Avatar

I did….I tried it over balm, over another lipstick, over lipliner, bare lips….It just looked bad! I returned it, but I still am in mourning over the look I thought it would give me. It’s so pretty!

RMW (Rose) Avatar

Tracey E. and Lea, CT meaning Connecticut?! I’m from Milford CT. I have lived here all 44 years of my life. Well, Sept 28th I will be 45, L! But anyway I have to agree that they do have awesome people who help you. ….. I returned Clinique Redress Solution Primer. I have combination skin and it felt like I was putting Crisco on my face! Yuck!

Tracey E. Avatar

Hi Rose, we meant Charlotte Tilbury and one of her lipsticks called ‘Liv It Up’. I’ve visited Connecticut once or twice and found it to be lovely. ☺️

RMW (Rose) Avatar

Oopsie!! Sorry Tracey! Now I really do feel like a dumb blonde! I already started baking Christmas Cookies, and I skimmed through the answers! Lol. Embarrassing to me, my bad! I apologize. Xo

Naomi Avatar

Definitely the revlon lipstick in coralberry. I wanted to love it as the shade is beautiful but it just dries out my lips and settles into line so horribly! Also not too impressed with the Rimmel 25hr foundation, trying to make it work but sadly just not really loving it 🙁 despite it being a cult favorite!!

Tracey E. Avatar

Hi Bon Bon, I have 1 Bobbi Brown shimmer blush and to make it more opaque on the first swipe, I push the bristles together to pick up and apply the product, then relax the bristles to blend and do any touchups. It’s a trick I learned at the Dior counter with on of their multi-colored blushes. Used technique with Tom Ford’s Love Lust because I have to have that gorgeous glow. In all cases was using a Bobbi Brown Blush brush. If I had used Wayne Goss’ Air Brush, it picks up product like no other brush I have. Used it on a Bobbi Brown Blush kit that has 2 blushes and a highlighter. Could never get much of the highlighter to show. Thought it wasn’t very pigmented until I used the Air Brush. It’s like I have a brand new highlighter!

Dawn Avatar

IT cosmetics Superhero palette. Looked so beautiful on line! In person, not so much. Very frosty, ALL of the shades – except for one very light, very chalky greenish shade billed as an eye “foundation”. Since it was marketed as being for “mature” skins, I was disappointed with the heavy frost. Some of the colors would have been so good without it. I just need at least some mid tone mattes! Returned it.

Kyra T. Avatar

Mine was one of the Lorac and Smashbox palettes (I can’t remember which ones because I gave them away). Both of the eyeshadow palettes seemed like when I lightly put the brush in the shadow, it picked up WAYY too much product and there was a ton of fall out from just putting the brush in the palette…and it didn’t blend well for me either. Maybe I was doing something wrong 🙁

Donya Avatar

No doubt. Anastasia Dip Brow. I looked so forward to it and also used their brush. I am well aware it was part tecnique but I may have well been using a Sharpie. 🙁 I switched to her thin pencil until It Cosmetics came out with a similar one.

Katherine T. Avatar

Donya, for the Anastasia Dip Brow, try using the smallest amount possible. Take the brush, and just lightly skim the surface of the product, almost barely touching it, and that should be enough for at least 1 brow. Then use short, light brush strokes, like you are drawing in eyebrow hairs . The first time I used it, I swiped the pan generously, like it was a shadow, and swept it across my brows like a maker and ended up with Sharpie, Groucho Marx brows, EEEK!! Took like 4 cotton balls soaked with makeup remover to get it all off. I ran to the internet to see what I was doing wrong and found out. I’ve been using everyday for at least 3 years now, and I’m maybe half way through the pot, still hasn’t dried out yet.

Silvia Avatar

I have been keeping far, far away from Sephora for years way too expensive since my two kids started attending universities I still love the NARS foundation and Marc Hacob designs Drive me nuts but being in a tight budget have become an expert on drugstores makeup and really appreciate a few beauty bloggers suck Kathleen Lights, Emily Noel, Lancôme, etc. and am super happy with my findings. On target! I would say the Pixie bronzers I purchased without reviewing and have not liked much that brand. Also I’m happy with my skin and wear a light hand at makeup applications on a pale face. Love the Milani baked blushes, WetnWild. Lately tried the three Cover Girl blushes and they turned out beautifully.

Elizabeth Avatar

I haven’t been horribly disappointed with anything in quite some time. I have been following you, Christine, and a couple of beauty bloggers like you. I am so glad you do such unbiased reviews. If you say something either doesn’t perform well, no matter if it is from a brand I love, I will pass it up. You have saved me from quite a bit of disappointment, as well as my budget! That way, I have more money for something you have reviewed as great. I try to sample some things that have intrigued me, based on your review of it. I live about 4 miles from Ulta and 3 miles from Sephora, so I go test a product you gave a good review to, and even if it is out of stock, they always call another store or the warehouse, and get it sent to my home if I really want it. I have some really great products as well, Christine. You have reviewed products that I would not even know about, so you have not only made me more savvy when shopping, and introduced me to some really nice things that are my staple products, you have saved me time too. You really do your research, your posts and evaluations are very spot on. I am not very likely to go buy a limited edition collection or part of it if you said it wasn’t at least a B+ per your opinion. Thank you so much for doing what you do!

Lori Avatar

I was excited about the relaunch of Urban Decays vintage lipsticks in Roach and Smog. Ordered them off the UD website, and was disappointed. The swatches on this site looked like rich, coppery shades, and on me they looked like death. Very weird colors on me so I sent them both back. 🙁

snowy Avatar

I found Bite a few years ago and ordered their Holiday Remix 2014 set. Four deluxe sample Pigment Pencils in the cute tin with the mirror. I wouldn’t carry something like that in my purse, but just enjoyed the whole thing, packaging, too! Later, found I love their Matte Crayon even more! Great experience! I eagerly awaited their set the next year which turned out to be 4 Matte Crème Lip Crayons! WOW! Contained my favorite color to that point which is Torte, but not (yet) available full size! This year’s set is 4 new Amuse Bouche. It was like that kid at Christmas feeling waiting. These samples didn’t feel as substantial as the ones prior but worse I found broken pieces of the mirror in the package box? Opened the set to find a corner of the mirror gone and crushed glass in the tin. These things happen in shipping sometimes but how did any broken chards end up out of the tin? So this isn’t so much a disappointment with the product but the experience was disappointing.

And ultimately my disappointment with Bare Escentuals Lip products of late that has led me to search for alternate brands. Update, just tried their most recent, Gen Nude and disappointed or not thrilled with all of it! Sorry for the complex answer. 😉

M Avatar

Urban Decay Smoky. So, I didn’t get originally, because I didn’t need it and early reviews were meh on formula. But you know, kept eyeing it. Then, it went on sale earlier this summer. 50% off. I’ll call this a planned purchase because I’d been looking at it, but the sale made me pull the trigger. I *knew* i could make it work, plus I liked the look of the brush. I doubled up on sale and points or whatnot and got it for $17. Practically free!! I worked with it for 2 weeks… I could not get happy with it, so blotchy, could not blend with any brush or primer or method I had at hand, even though I loved some of the colors (esp. the taupe ones).. only shade I liked and that looked good on me was dirtysweet. I returned it… got my $17 back… so deeply discounted I almost kept it but it was that bad. Good reminder to trust the comments! And no sale is enough to make a poor product good. I’ll learn eventually.

Beth Lincoln Avatar

The new Hourglass Surreal Light pallet. I loved the colors but the fake marble packaging looked cheap, the pans were small and the products were very powdery. I have always loved Hourglass and was just crushed this pallet was so bad. Last years holiday pallet was horrible also and I was counting on Hourglass to improve their pallet for this year but it’s the same poor quality. I returned mine.

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