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What are your must-haves when it comes to customer service in beauty?

What are your must-haves when it comes to customer service in beauty?

I really like to see the brand/retailer give some power to their customer service representatives so that they can solve customer issues quickly and efficiently without having to escalate to the “let me talk to a manager!” level. It’s also important to be able to ask questions and get real...

— Christine

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Readers' Favorites | January 13th through January 19th

Readers' Favorites | January 13th through January 19th

Here’s a look at the most loved and most wanted products from the past week, plus three recently submitted looks! You can check out more looks from community members and myself here, or you can submit your own!

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What lip color do you want to wear but rarely do?

What lip color do you want to wear but rarely do?

I love shades like Bite Beauty Squid Ink (blue) and Kale (dark green), which I do reach for but in another life, I’d be reaching for them every other week!

— Christine

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Top 10 Highest-Rated Products | January 12th through January 18th

Top 10 Highest-Rated Products | January 12th through January 18th

Happy Saturday! I always enjoy seeing what makes up the week's top ten highest-reviewed products, so I hope you find it somewhat interesting as well! :)

What was your week in review like?

  • Your skin tone/coloring:
  • Favorite look from the week:
  • Your most used product this week:
  • Any beauty discoveries (new or...

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What are your deal-breakers when it comes to customer service?

What are your deal-breakers when it comes to customer service?

If I get the run-around when I’ve called or emailed when there’s an issue with an order, or when solutions to common issues (say, a broken eyeshadow) make the customer have to do the work (though it wasn’t their fault) to resolve it. For example, Ulta used to require receipt of return of a...

— Christine

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Free for Haul Friday, Volume #480

Free for Haul Friday, Volume #480

Share your recent beauty purchases or rediscovered favorites in your stash (for those on low/no-buys!), chit chat about weekend plans, and learn a little more about each other!

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How happy are you with your complexion routine right now?

How happy are you with your complexion routine right now?

Fairly happy! I think I have a close enough match with a formula that sits well on my skin most days that is comfortable to wear and lasts long enough for my purposes.

— Christine

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Best Bite Beauty Lipsticks 2019 | Top 10 + Share Your Favorites

Best Bite Beauty Lipsticks 2019 | Top 10 + Share Your Favorites

Today, I'm asking for your recommends for Bite Beauty Lipsticks (specific shades, please!).  The 10 most recommended Bite Beauty Lipsticks are listed below, and the list will automatically update as more recommendations are made!

You can view all recommendations here, where you can also refine...

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How happy are you with your skincare routine right now?

How happy are you with your skincare routine right now?

I’m working through a really fun, random, worst-breakout-of-my-life situation (didn’t change up products and have no idea what triggered it), so I’m back on prescription antibiotics (topical) for it. Of course, it started resolving a bit more noticeably the day of my doctor’s appointment,...

— Christine

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Survey Says... January 16th, 2019

Survey Says... January 16th, 2019

Happy Wednesday! Here's this week's survey, which you can copy and paste and share as a comment.

  • Your skin tone/coloring:
  • Last product you returned?
  • Last product you bought on impulse?
  • Last product you finished?

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