At this point, I very rarely return, so the only times I do are for: totally wrong color matches (for foundation/concealer) or faulty/broken packaging or product. If I was a normal consumer, I would return products that did not work for me, particularly when products were under-performing/poor...

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The most recent time where I was frustrated was just having to move it from California to Arizona, because of the volume alone. My sister and I individually wrapped a ridiculous number of nail polish bottles (even having donated over half of what I originally had). So, that was a moment where I did...

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1. Don’t be afraid to experiment! Makeup washes off, so there’s no reason not to give a new color/texture a chance if it’s piques your curiosity. 2. Don’t just buy to buy. A curated, thoughtful collection will serve you better than one filled with lots of products that are so-so. You will...

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Since I do most of my shopping online, I’m going to go with what I want from an online retailer: 1) a functional, usable website that doesn’t take 10 years to go from page to page; 2) free, fast shipping (or very reduced); and 3) good customer service if anything arrives broken or missing.

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