What major beauty retailer has the best customer service? Share!
A lot of times you won’t know just how good a retailer’s customer service will be until there’s a problem! I’ve been particularly impressed with Nordstrom, as I’ve shopped there for years now and have had two or three mishaps over the years (many, many orders have been placed!). I was recently impressed by Neiman Marcus (where I don’t shop frequently), as they immediately replaced (no questions asked!) a product that had broken in transit–the box looked like someone tried to eat/sit on it a few times. I normally have really poor experiences with Sephora, but I recently had one representative that really went out of her way to help.
Do you have a question idea? Submit yours here.