BFF Mascara

By April 5 years ago.

Bought this as part of a set, with brow gel in a pot, and a gel liner. Mascara felt dried up from the time I broke the seal, had a lot of trouble applying it. Color was gorgeous but after 3 attempts I gave up. It was after the return time so I’m stuck with it. Matching liner was also dry and crumbled at every attempted application. Broke off inside mechanical pencil several times. Formula was awful, did not match consistency of Piggy Bank pencil which I ordered at same time. Piggy Bank is still creamy and works great nearly 9 months later. Tried to contact Colour Pop with my concerns. NOT trying to return, just voice my quality control opinion and was lashed back at with standard “return time period has already elapsed, you understand we must be fair” reply. Talk about bad customer service. Will never buy another bundled set again.