Temptalia https://www.temptalia.com In-depth makeup reviews with swatches and dupes, plus what you need to know about new product launches and tips on how to use your makeup! Tue, 07 Apr 2026 15:44:11 +0000 en-US hourly 1 https://wordpress.org/?v=5.9.13 Should brand owners be visible/available to customers? https://www.temptalia.com/should-brand-owners-be-visible-available-to-customers/ group https://www.temptalia.com/should-brand-owners-be-visible-available-to-customers/#comments Mon, 18 Jun 2018 12:00:00 +0000 Christine https://www.temptalia.com/?p=343762 In an ideal world, I'd love to see founders and key people in a brand visible to consumers, e.g. social media or in brand-produced videos (like ColourPop does). However, not all people are equipped to handle the feedback from consumers and can take things personally to the point where we've seen so many founders find themselves in PR debacles of their own making. As a customer, I like the additional insight, but if the founder goes off the rails, then it can really ruin a brand's image/appeal for me.]]> In an ideal world, I’d love to see founders and key people in a brand visible to consumers, e.g. social media or in brand-produced videos (like ColourPop does). However, not all people are equipped to handle the feedback from consumers and can take things personally to the point where we’ve seen so many founders find themselves in PR debacles of their own making. As a customer, I like the additional insight, but if the founder goes off the rails, then it can really ruin a brand’s image/appeal for me.

— Christine
]]> https://www.temptalia.com/should-brand-owners-be-visible-available-to-customers/feed/ 32