Sephora

Sephora’s house brand has a lot of good products, and I like that they tend to release a slew of different shades, not just “traditional” colors or textures. They reformulate a bit too often, though. As far as the retailer itself, they have such a terrible rewards system that I just sit on my points in hopes that one day they’ll be useful for something. Their shipping costs/thresholds for free shipping are pretty good at my reward level, and they usually ship well, though there’s one warehouse region that ships terribly (crumpled up paper and little else, much like Ulta!). I’ve generally had good customer service when I’ve had issues with orders. They have a vast selection products, and while they don’t have tons of sales, they have them fairly reliably so one can plan, at least.

— Christine