If it was really, REALLY bad, then I might stop entirely. If the brand doesn’t have great customer service through their own website, I would make sure to purchase elsewhere. For instance, I’ll shop through a retailer with free shipping and return shipping over one that will charge me for return shipping. It also depends on why it’s bad – is it because they’re slow to get back to you or are they nasty and/or lying?
- Bergdorf Goodman — Earn up to a $1,000 gift card with your select regular-price purchase, ends 1/22.
- Kat Von D Beauty — MetalMatte back in stock here, while supplies last, ends 1/31.
- Sephora — 10% off for VIB/VIB Rouges with code V436CB, one-time use per year (valid each year you reach or renew your VIB status), ends 12/31.