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41 Comments

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We don’t have a good return policy here. I just stick with it. I don’t think stores here allow us to return it becos we didn’t like the product. :/ Sucks…

In Brazil we don’t have this return policy too. Indeed a store only have to accept an item returned if it was damaged.
In Brazil, only those who have rights are the politicians: right to steal money from people.

Ooh, toughie! I almost never purchase anything without looking for reviews first anymore, but I did give an eyeshadow I didn’t like (MAC’s Black Tied) to a friend a year ago, but it was already at least a year old at that point. I do keep some things that are really old and crappy from before I knew what to buy, because…I’m a hoarder?

It depends. Like you, if it was expensive and the quality’s not good, I’ll return it. If it’s something that doesn’t work for my coloring, I’ll give it away. If it’s something that I’m not sure about – the quality or final effect isn’t quite what I expected, but this is a new-to-me product or line; or the color doesn’t look good on me that day, but doesn’t look really bad right off the bat; those products I’ll try again in a week or so, then try making a final judgement.

I try to always buy from Nordstrom so if I don’t like something, I can return it easily and get something else! If I can’t get it at Nordstrom, then I make sure it’s something that I know I’ll like or else I just won’t get it at all. Nordstrom has the BEST return policy.

I either return it or exchange it…or I’ll swap it on makeupalley! I also give a lot away to friends.

Return policies on cosmetics are more or less absolutely non existent in Australia – seriously, unless you can prove it brought you out in an horrible rash for weeks, they won’t take it back. Possible slight over exaggeration, but you understand where I’m coming from, I’m sure.

If I buy something I’m not happy with, and it was expensive, I try to sell it on eBay. Then I either give it to my Mum, my best friend, or I throw it out. I know, I know! But I just can’t handle having piles of unused products mocking me.

I live in NZ and I have found that the MAC Pro stores do return if you don’t like it, do you have a Pro store near you?

One of the reasons I love buying at MAC and Sephora is that they have really good return policies. Drugstore purchases become more expensive once I start factoring in the disappointing purchases that I could not return or exchange, and end up collecting dust in a drawer or as a loss because I give it away.

If I’m really disappointed, and I got it from someplace that accepts “no questions asked” returns, I’ll return it. Otherwise it’ll just sit in my makeup drawers until I ultimately throw it out lol.

It depends wether the product is just WRONG or I just don’t like it. Whenever something is really bad quality I return it, but if its just something I in particular don’t like, a lipstick color or too much shimmer in an eyeshadow, I usually pass it on to my sister or my cousins.

There’s no return policy in Belgium (MAC does accept returns of unused, unopened merchandise. But when I asked about it once I was asked to “give it a second thought” on the phone, because all returned merchandise has to be destroyed. But really, if you have a return policy you shouldn’t discourage people from using it? Anyways), so I try to do as much research as possible (thank God for Temptalia!) to make sure I’m not going to regret it.

If I still do… then up to Makeupalley swap it goes. Just because something doesn’t work for me doesn’t mean it’s not going to work for someone else! I like how products get a “second life” that way.

Unfortunately in the uk once we have openeed the product, broken the seal, or tried a product, we cannot give it back. Thats why i spend ages looking at products, and spend alot of time swatching and debating in the store/makeup counter. Bet the store MUA’s think this girl is bonkers shes spent ages on one counter. Thats why i really rely on your reviews and swatches christne, thanks again x

If its high end brand/expensive i will try my best to make it work, like i bought a bunch of products from a cco, but because the cco is too far away for me to go to and return it, i had to make do with the mistakes i bought.

It its a drugstore brand, i will usually just keep it until a family member goes to my parents home country and then i will give it to them as they appreciate it more than i do.

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