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  • Sephora15% off for Rouges w/code ROUGESPRING, 15% off for VIBs w/code VIBSPRING (starts 4/19), 10% off for BI w/code BISPRING (4/20-4/23), starts 4/18 and ends 4/24.

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For me, loyalty is first dictated by product quality AND consistency–I really, really appreciate a product range that’s consistent, whether that’s bad or good, because then you know to whether it’s a must-have when a new shade comes out or something to avoid. Customer service has a huge impact, but it comes down to when I need it – because if it’s been so-so or fine generally, that’s enough for me, but if something does go wrong, and they provide poor customer service, that can be enough to lose me as a customer.

— Christine

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