Friday, April 23rd, 2010

Mobile Temptalia — Give Us Your Feedback

A few weeks ago, we rolled out a mobile version of Temptalia. This means that when you visit Temptalia on your mobile device, it will bring up a special version designed for your mobile device rather than the full site (though you can still access the full site, if you wish). Today, we also were able to roll out commenting through the mobile version!  We are also working on adding search functionality to the mobile version, so stay tuned :)

I would love to get your feedback on how you’re liking the new mobile version is it better than the full site?  are we missing something?  what would you like to see in the future?  is it easier to visit Temptalia now than before? love it? hate it?  Let me know!

Tuesday, March 16th, 2010

Throughout the year, we ask readers to help us help them by giving us feedback on how we’re doing. This feedback is incredibly useful to us in creating a better experience for you as a reader, because it lets us know what we’re doing right, what we’re doing wrong, and what we should be doing but aren’t. We are constantly looking for ways to improve what we do here at Temptalia, whether it’s the kind of products we review, the way the layout looks, or bringing you the things you want to see.  The survey is anonymous, so please feel free to be as honest as you’d like!

I would very much appreciate any and all feedback you can give to us! Thank you in advance! :)

Take the survey… Continue reading →

Saturday, November 14th, 2009

Temptalia Asks You

What information, products, etc. would you like to see me cover for Spring 2010?

As always, I’m most interested in how I can better serve and help you, so before I start preparing for what kind of content to earmark for the spring season (yes, I do mean spring).  I’d love to get your input on any particular products you really would love me to review, whether you want full reviews of certain spring launches, or if there’s some issue or concern you have that you’d love to see covered come January.

Here are some plans I can share with you now…

  • The Spring Season: Soft, light, pastel lips – nudes, beiges, pinks
  • Spring Collection Reviews – don’t have any specifics penned down yet, but definitely some of the usual suspects; I’d love to hear if you’re interested in full reviews OR just reviews of standout products (e.g. a palette) OR nothing at all? (This doesn’t apply to MAC — I will and always will review MAC Collections in their entirety.

I don’t make any promises to be able to fulfill everyone’s request, but when possible, I certainly will make every effort to do such.  Please note that I test very, very limited skincare (both for the sanity of my skin as well as the fact that skincare takes so long to review, so I am extremely selective)–but I definitely welcome your suggestions, I just wanted to be transparent about the process and all that :)  I only have one face!  (As my mom would say, “You only have two eyes, why do you need 200 eyeshadows?”)

I appreciate your feedback TREMENDOUSLY. I cannot stress enough how valuable and vital your feedback and suggestions are–they help me direct content and do the things and write about the products you are interested in, that help you, and help me serve you best.

Thank you!!

Saturday, October 17th, 2009

Last week, we asked for your feedback via a survey, and all of the responses we received were really great and just helped us develop a picture of where we are and what we need to change up in the future.  Here are some findings/explanations, just because the audience is split on some things, so I don’t want half of you to think we’re ignoring your suggestions–because the other half loves what you hate!  (I think the adage “you can’t satisfy everyone” applies!)

  • Drugstore vs. high-end:  about 15% of readers seemed to want more coverage of beauty products available at a lower price point, while 75% were happy that there isn’t a lot of coverage of drugstore brands.  Solution: Money-Saving Mondays — the theme is to cover and feature products that are more affordable, at least on a once-a-week basis.
  • MAC vs. non-MAC:  about 10% of readers feel like this blog is all MAC and nothing but, while 20% of readers say there aren’t enough posts about MAC (and about 5% say skip other brands and only write about MAC).  The majority of readers (about 75%) are satisfied with the level of non-MAC to MAC ratio.  Solution:  keep on keepin’ on.  If MAC keeps putting out a zillion and one collections per year, we’ll be there to cover it.  We’re still trying to do our best and cover other brands’ releases, too.  We can’t always get to all of them, but we certainly give it a go!
  • Reader Participation: about 20% of readers dislike at least one or two of participation-based posts (The Hit List, Rant & Rave, Temptalia Asks You, etc.), but the overwhelming majority loves to participate in these.  Solution: we’re going to take a look at our schedule and likely ditch Project Revamp (that’s your call to save it, if you wish) and potentially scale back others so that there’s some but not too much.
  • Sales/Deals: several readers commented on not wanting sales/deals clogging up the front page… Solution:  we already adjusted this about a month ago so that the majority of sales/deals are only posted on the deals page.  We’ll, of course, still feature some deals on the main page, depending on whether we think it’ll interest you, as well as the weekly deal round-up on Mondays.
  • Guest Posts/Submissions: some readers commented that they’d like to see guest posts/reviews/looks/tutorials.  Solution: we’ve actually always welcomed and asked for submissions — we just rarely get any!   We will try to make more “call to submit” posts throughout the year.
  • Rating System: there seems to be a fair amount of confusion over the rating system — some love the addition of it, others think it’s pointless.  Solution: at this point, I’m probably going to get rid of it.  It seems like it requires more explanation to avoid the confusion, which seems like it’ll clog up the post.  But to clarify here:  I don’t actively seek out products I dislike, which is why I don’t have a lot of “terrible” reviews.  I try and buy what I think I’ll like.  A “C” product is average – not bad, but not great; a “B” product is good, but I think there’s something better out there; and an “A” product is great, and it’s something I’d buy again.
  • Disclosure: a few readers were curious about how Temptalia will work with the FTC’s disclosure requirement.  Solution:  we have had a site-wide disclosure and policies page up for about a year now — in general (in the past), if I didn’t say I bought it, I probably didn’t.  But since the revisions came out (so about two weeks now), we’ve also implemented a post-by-post disclosure system.  (Anyone notice it? Here’s an example.)  We don’t do paid reviews, we don’t promise positive reviews–hell, we don’t guarantee we’ll review anything, period.  Bottom line, I review stuff I like/love or products I think readers are interested in.

There’s one major area that we could use further feedback on:  NAVIGATION.

It definitely seemed like a fair number of readers experienced some issues with navigating the site.  Because we are, quite obviously biased, we have no idea what’s wrong with it.  We can navigate the site just fine, darn it!  So to help us understand where you’re coming from, could you tell us what problems you’re having? What’s not working?  Maybe an example of a navigation that would work for such an unwieldy site such as Temptalia?

Any insight on making your site experience better, more streamlined, and just more enjoyable would be most appreciated. This is the time of the year where we start working on our layout and redesign, so all of your feedback is vital to the process.  (If you want change, you gotta speak up!)

Thanks so much for participating in the quarterly reader feedback survey!

(And, of course, if you have any additional feedback, suggestions, comments, or questions, you are always welcome to post them — whether on the blog or via email.)