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I tell them I’m just looking and that I’ll let them know when I’m ready or if I need any help. It lets them be aware that I will be buying something eventually but to give me my time to browse. I hate when they follow you around though!

I do what you do..it seems to work well unless the sales person it partially crazy and doesn’t seem to get it..haha. There is nothing I hate more than being attacked by pushy sales people.

I usually start out with “oh, I’m just looking” and try to get a good idea of what I’ve specifically gone there to look at before asking for help if I need any. I think it helps also to have specific requests in mind (to color match this foundation, or whether the SA thinks one foundation is better than another for whatever skintype and conditions) because that gives less of an opening to sell all sorts of different things.

If I’m not looking to buy something I will tell them that I’m just looking.

If I am buying something and they are annoying and persistent in trying to push something else on me, I tell them, “I just came for this one thing. If you keep pushing me, I will leave and not even buy this.” That usually gets the point across. haha

I listen to their whole thing sometimes if they are super pushy, and if I decide I’m not interested I say maybe another time, or I’m not looking for that at this time. Sometimes I just say right away I’m just browsing to avoid it all.

I avoid the Benefit counter 😛

No but seriously, I find many of the aggressive salespeople to be working for Benefit due to their “traffic stop” way of business.

Most of the time saying I’m just looking works.

I agree about Benefit, it’s really difficult to just browse their stuff as they always attack me and want to show me this and that. That’s why I don’t own many Benefit products and definitely regret buying PosieTint due to a pushy sales assistant. :S

I only normally get really aggressive salespeople approaching me in the middle of the mall like at one if those carts that sell beauty products. I just avoid eye contact and just say no thank you when they try to use tricks on me. if I’m at a counter I’ll say I’m just looking around and I’ll let you know if I need anything. I try to let the sales person know I’m not interested so they don’t waste their time trying to sell me something I know I don’t want. hating pushy sales people I try to be the opposite and let customers know I’m friendly and that they are acknowledged. but then I v
back off.

I absolutely agree about the cart salespeople – it makes me so mad that they feel entitled to grab me on my way to the store I want to go to and try to sell me something. Often it’s not just making a sale – they want to try something out on me, and there’s a creepy guy wanting to rub lotion on women passing by, or try out a novel scalp massaging tool. I ignore them as much as possible but sometimes when they physically step in front of me, I have had to forcefully yell “NO!” and walk away. Once one of them got mad because I refused a free sample… he looked baffled and yelled “But it’s FREE!” I wish there were a way to put a stop to this. 🙁

If you’re just looking that’s fine & say so but please remember that in this economy salespeople are under extreme pressure to make sales goals or lose their jobs. I’m just saying, don’t get offended if you walk up to a counter & they try to sell you something.

but it’s totally different when they get pushy and agressive and try to get in your way! Most of the time, people don’t stop at the counter, they just walk by and the salespeople end up chasing you down to try to sell you something.

If it gets really uncomfortable, I just say, “I’ll think about it.” Or “I’m just a student, I can’t afford any of this.” Then I’ll walk off. This is why I like looking at swatches online, you don’t have annoying salespeople to bother you.

I don’t often encounter very aggressive salespeople at makeup counters. They usually just ask me if I need help, I tell them I’m just looking, and they go to help other people. I swatch a bunch of stuff and then tell them what I want. If they try to sell me something else, I just politely say something like “Not today” or “Nah, I just came in to get this stuff.” That’s usually sufficient.

Quite badly, actually. I get flustered and stuttery trying to explain why I will NOT be buying their 60 dollar foundation and explaining my skincare routine at their insistence… just. Argh.

One time I was at the Clinique counter in Ulta and the lady was trying to convince me that my Accutane wasn’t working and that I should buy her 3-step skincare system. Then she was arguing with me about why my facial cleansers were “horrible” just because they were clean and clear and not Clinique. It like, Back Off!!!!

I’d say “Just browsing, thanks”
80% of them would back-off, but those who doesn’t seem to get the message will try to intro this intro that bla bla bla so annoying! I am not brave enough to tell them off, afterall they’re making a living!

i live in singapore and the people in my sephora are horrible!! i think its because sephora is relatively new here. they’re usually no help at all, but they love to pester you. i usually just say ‘im just looking’. if there are particularly annoying ones, i ask for something i know isnt there and they leave me alone….. :]

Hmmm. I guess I’ve just been lucky enough to not get many pushy salespeople. And to be antisocial enough to get much of my “human contact” from the makeup counter. I actually don’t mind chatting with the makeup artists. IF i know I’m already planning on buying 3-4 items, I’m pretty happy to let a salesperson show me completely different stuff,and write down the colors for next time. Of course, i NEVER buy without waiting at least 2-3 visits, swatching each time to make sure i still like it on me in different moods and lightings.

I have the opposite problem. I find that some especially at the Clinique counter do not like to say hello, or ask if I need any help. They will act like they are better than me. I go to Sephora for my makeup now. They are alot nicer and helpful. Also the men at the MAC counter is very nice. I will only buy from certain people. And when the women who are rude to me notice that I do spend alot and when they see me now will jump over each other to get to me. I ask for the 2 guys and if they are not there I will say I will come back.

SAME here! I go to a MAC near my house and the SA’s there all know me & are nice, but a few times I ran to the one near where I work and the SA’s were extremely rude and unhelpful!

Yeah, I usually say I’m just looking. If they persist and starting giving me suggestions on what to buy, I say, very politely, no thank you – but thanks for the suggestion. At that point, if they persist I just keep saying no thank you, no thank you, no thank you. It works for me and then I don’t walk away feeling like I was rude. LOL

OMG! Totally the same! I hate when they try to sell me something totally different than what I intended on buying. I always walk out wondering, “Why in the heck did I just buy this?” I also hate that if I don’t plan on buying alot, they ignore me! Sorry, just super “spirited” about this topic. lol!

I always tell them I am just looking but sometime the ladies at my MAC store are SO pushy, so I just leave and go to the counter (in the same mall) if I can get the thing I am looking for at the counter.

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