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I love the variety of Sephora! But sometimes I do feel a bit annoyed when someone tries to push a product on me. I, too, like to peruse without feeling bothered to. I just love looking through all the MAC products, even if it’s my billionth time there at the counter. xD

Definitely self-serve; the possibility of pressure to buy and snotty MAs just makes me too nervous! I’m a shy girl so it gets to me more, and I succumb to buying pressure very easily 🙁

I love self-serve displays. Even the sales people in Sephora bug me too often for my liking. I prefer stores like Ulta, which are large and therefore easy to avoid sales people in. xD

I like Sephora or MAC store. I find at make-up counters, either the staff is rude or really persistent to sell. Although one time, I had a really unpleasant experience at Sephora – I had to go to the mall after pulling an all nighter for an optometrist appointment and had to kill time in between – all these girls in Sephora kept hounding me thinking I was a hobo or something and that I came there to steal. It really pissed me off.

I too like either a MAC store or Sephora. Even though I used to work at sephora I had a horrible incident too when I went there coming from the gym and was wearing sunglasses/ratty clothes because I just felt blah and I swear every single employee in the store was giving me the staredown…they are pretty paranoid in there and love to call security.

Oh My God! that’s so horrible, did you say anything to them?
I live in the UK so I’ll replace Sephora with SpaceNK, which I like but sometimes they’re a bit pushy, but they don’t just have to sell you one brand, so I think they can sell you something that will work for you.

Once at a counter in a department store I was dressed up but my mum wasn’t and we went to dior to get some mascara, and the lady ignored us and then was really rude and snooty when she did come over, so my mum and I went to the channel counter next door and my mum bought all this stuff she was planning to look at the dior counter for instead and she spent about 300 pounds, as we walked past the lady from dior was all nice and friendly, asking if we wanted to try anything, and my mum told her no, not if she was going to look down her nose until she herd my mum get out her card, we’ll go else where. that had her told!

Well that’s how most make-up sales people are – esp if they work for a company. I used to work for *this well known company, lets just say* one summer as a part time job. And I have to tell you, my co-workers were REALLY rude, if they decided that you are not going to spend a lot of money. Like one time at gift with purchase a woman was not getting service for a while – but it is a really busy time. She complained and one coworker just plain yelled at her. It was awful – you don’t do that to anyone – let alone a customer. I think make-up is supposed to make you feel good – not bad. Bad sales people are a number one kill-joy. Sometimes I don’t even feel like buying make-up.

Hmm hard question, i like to be able to get a SA if i need help but not someone breathing down my neck the whole time i’m in the shop! If i really had to choose i might choose self serve :)Just because if i know what i want i can just grab & go!Self serve is not really that common in Aus though.

I like MAC because they don’t try to pressure you to buy stuff in a hurry or follow you if you don’t want to be. Their staff is knowledgeable too.

The makeup counter girls are sometimes scary because they just follow at what your looking at and I feel like they EXPECT you to buy stuff. Makes me nervous to approach counters unless I really will buy stuff. Sometimes there isn’t a real MUA around but a “sales associate” which isn’t helpful to find a shade and whatnot for yourself.

I like self-serve like Sephora too but I like to track someone down to be fitted for a foundation shade because I don’t trust my judgement. I’m a person who does some research before buying things and I know what I like, so Sephora is nice if you know what you want and don’t want to be pestered with other “options” provided by sales associates. I certainly do not like the disarray of testers though.

Self-serving!! I hate it when you walk into a counter and the sales person basically jumps at your throat!! – Just leave me alone!! I’ll ask for your help if I need it!!!!!!

It really depends .. If im going to buy a new foundation or concealer .. I will go to Saks because I need a professional help getting the right shade ..
but in case of buying lipsticks blushers etc .. I prefer Sephora ..I think u can look at ur self in mirror and see if you r comfortable wearing this colour or not ..

I’m really torn because I love both. I love counters because then you have a professional who is with you the whole time talking to you, explaining things, and helping you and I like that (esp at MAC). I do like Sephora to because I can play. The only downfall to me is that at Sephora they arn’t makeup artist and there are soo many brands sometimes they get confused, like sometimes i feel like they have no idea what they are talking about. Honestly, if I had to pick it would be counters like MAC because they know what they are doing.

Definitely self serve displays. The employees at Sephora give me freedom but are always there to help if I need it. I feel pressured to buy when a counter employee is staring at me the whole time. MAC counters are great though.

Self-serve, most definitely. Most of the time when I shop for makeup, I know exactly what I want, but I also like to look around for fun. Because of this, I prefer to be left alone.

I love my local Sephora. It might be smaller in comparison to other Sephoras, but the people who work there are ALWAYS nice and never pushy or intrusive. Sometimes the people at makeup counters are a little too intimidating for my taste (except for the ones who work at the MAC counter at a local Nordstrom; they’re awesome).

Not at my Sephora! they badger you every 5 seconds! “do you need help! -5 seconds later- do you need help?!”

=_= I love Sephora..and I love them trying to help..but please..let me look by myself THEN I come get you if i need help!

I prefer makeup counters that are more laid back. Usually these are just ones I’ve visited more often, such as NARS and MAC. I tend to find others tend to be too pushy which is a little annoying. Otherwise, self serve places, such as drugstores and Sephora are not bad either. I hate yucky testers too, I’ll just swatch it on my hand.

I like to just browse at Sephora, but then when I do need something I feel like I can never find someone to help me. At least in MAC’s I can usually find someone easily.

I don’t know if it’s because I tend to go to the same girls at Sephora but I love it there and don’t feel like they push products on me. I always feel like I get at least three options of what I’m looking for and they take their time to show me the color on me or to demonstrate or apply something (granted it’s not super busy on a Saturday). I went today to South Coast Plaza around 11:00 a.m. and it was perfect because I got helped for about 15 minutes and found everything I was looking for and color matched and tried different products :).

I despise Sephora! The service is lousy, the samples are dirty (not just germaphobe dirty, but genuinely, disgustingly dirty), and the MAs follow you around the store- not to introduce you to products, but to make sure you’re not sneaking anything into your bag. It’s awful.

I prefer make-up counters and boutiques, since the service tends to be better and the MAs are much more familiar with the products. I do get intimidated by them though, but that’s an issue just me, rather than the MAs in question. They’re just too pretty!

Sephora any day…Make counters like Chanel or Dior can get annoying, esp when u ‘just want to see’ and not buy…
I find ladies at these counters pretty rude too…guys are nice..

I like to be free to browse at my own leisure, and hate being pestered by sales staff. I might have given Elizabeth Arden makeup a try by now if it wasn’t for the fact that the SA’s pounce on you as soon as you even look in the direction of their counter.

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